Lakeside Surgery Ltd specializes in ophthalmology, providing advanced surgical care tailored to your needs. Our dedicated team is committed to ensuring your comfort and safety throughout your surgical experience.
At Lakeside Surgery Ltd, you can expect personalized care from our experienced staff, who prioritize your comfort and safety. We emphasize clear communication and provide detailed instructions for your procedure. After surgery, our team will support you with post-operative care and pain relief options.
Staff were helpful and told me everything leading up to the medical procedures. It took very long to actually get the procedure done. I am happy with the results.
Had a pretty good experience thankfully compared to the reviews I saw. Staff were nice and kept us moving that it was minimal wait with the morning appointment given. The AC seemed almost non existent though in the lobby and bathrooms with no place to hang a purse. Also they use call centers it seems that you can almost never get an answer or call return so go in person if able for questions prior to surgery.
They wanted me to pay my bill without submitting it to my insurance. Kept insisting that the claim was denied although there was no claim ever listed in my account and I had never received any notice of a claim being denied from my insurance company. Kept sending me a bill for some 9 months with me always refusing to pay. Finally took the bill to my doctor who had done the surgery and she made a call which resulted in their finally submitting the claim. However they doubled the amount of my bill on the claim. These people are fraudulent as well as liars. Don’t go there.
I arrived with my mom at 6:30 a.m. for her scheduled surgery at 7a.m. the waiting room was just about full with very little seating. The fill in for the front desk was nurse Cindy she was very nice. But the person that replaced her was not so nice. When i asked her how much longer when we had an appointment at 7:00 she replied that is the time we give patients to be here but they have no scheduled time of surgery. This is unacceptable! But as the time passed 7:30, 8:00, 9:00 and now still sitting here with my mom at 9:41a.m. still waiting, she had been so anxious and I am late for work. This is absolutely ridiculous. And I seen a review 11 months ago with the same issue, it has not changed. The doctor however was great.
If I could give this place 0 stars I would. They will make you wait over 1-2 hours after your appointment time and the misinformation is crazy!! You will have different people telling you different things as well. Someone will tell you your surgery time is only 20 mins another will tell you it’s 1 hour and 30 mins. The patient experience at this place is disgusting and I 100% do NOT recommend this place!!
1825 N Mills Ave, Orlando, FL 32803
Located in the vibrant Orlando-Kissimmee-Sanford metro area, Lakeside Surgery Ltd is easily accessible for patients throughout Central Florida. Our facility is designed to provide a convenient and comfortable environment for your surgical needs.