West Florida Surgery Center

I arrived early to my 2pm appointment. One of the patients approached the front desk and respectfully notified the lady that he had been waiting 45 minutes past his appointment and the desk clerk snapped back at him rudely that he has to wait and that there are people before him. She then left at about 1:50 and didn’t come back for the duration that I was there. My appointment was at 2pm and I wasn’t seen until 3:30. Not even a “I’m sorry we are backed up, you might wait another hour past your appointment.” Instead the desk clerk disrespects the patients and disappears. The chairs were also very uncomfortable, especially having to sit there for two hours. That being said, the nurse staff, anesthesiologist, and the doctor were outstanding and my procedure went well. I was very happy with everything except the service at the front. If you are willing to put up with disrespect in the lobby then this is the place for you. Unfortunately I didn’t get her name but I truly hope that the receptionist faces some sort of repercussions for her horrendous service.

Dr. Zalepuga and all his staff are amazing!! I was very impressed by his professionalism and patient care ethics during my endoscopy procedure last week. The staff are incredibly welcoming, kind, and careful with their patients. They were so warm and caring that I was able to relax and feel comfortable. This surgery center is very clean and organized, and the ambiance is very positive. I will definitely recommend Dr. Zalepuga if you are looking for a very knowledgeable and excellent gastroenterologist. You will not be disappointed.

I read the reviews before I went and was a little nervous. To my surprise, from the moment I walked in , the receptionists greeted me kindly. I went to Prep and Recovery, the nurses were the ABSOLUTE sweetest! Then off to go get my Endoscopy! The Angel who held my hand, the Sweet Anesthesiologist and the awesome nurse from Ukraine were Absolutely Superb!!!! If you are thinking about coming here for a procedure, you will be blown away from the Compassion and attentiveness. Thank you Ladies! May God bless each one of you! Love in Christ, Shannon

In the midst of an uncomfortable situation the staff at West Florida surgery center made me feel comfortable. They were all so kind. The process was made to be as painless as possible. Danielle and Andrea were among the staff and they were just a couple of the amazing team here! Thank you to everyone!

I had my procedure here and it was amazing! The staff are all really friendly. The environment is really clean and Dr Zalepuga is just the best! If you want to feel comfortable when having this procedure done, west Florida surgery center is your place to go!