Surical Center Of Greensboro

Had surgery on 12/1 at SCG and this was my first time coming here as a patient. I had read the reviews and was very anxious about the facility. I paid my estimated bills on time so I had no issues there. My first encounter was with Check In. Destiny was as sour as the 530am arrival time. Had an attitude with me for whatever reason of her own. I thought this was not a good sign. However, from then on I was warmly welcomed by the most friendliest of staff. Registration was with Kelsey. Very friendly and explained the visitation process regarding when he could go back with me. They gave him an information sheet so that he could track me through the entire procedure. Next, I had Beth as my Pre-Op RN. So friendly and fun. She made me feel more at ease. She explained what would happen in her area with great detail. So very thankful I had Beth as my initial encounter. Then I met Anesthesia. Briefly. Dr Hatchett went over his process and that Charlie -CRNA would be assisting. Charlie transported me to the OR. I was so excited to get to see the OR Room, but Charlie gave me Versed on the ride up and I dont remember anything after injecting my IV. Dr Grewal was my surgeon. I could go on and on about how personable and friendly she is. If you don't have a GYN, I highly recommend Dr Grewal. Just very pleased with my care. I was admitted to an overnight room which was just like staying in a hotel. Very nice rooms with a recliner and sofa bed for guests. Very cozy room to recover in. My next encounter was with my day shift nurse, Barbara. Amazing bedside manner, caring, friendly and stayed on top of my pain meds. I felt horrible about the many bathroom trips I required, but Barbara never once made me feel like an annoyance. Barbara even ordered me a catered lunch thru The Honey Baked Ham Co. Probably because I had been NPO since midnight, that was the best Ham and Cheese Croissant I have ever had. The CC Cookie hit the spot also. Very blessed to have had Barbara overseeing my care. Overnight, I had 'Nurse Jackie' :) and CNA Annie. Another amazing team. The friendliest of staff and very caring. Also stayed on top of my pain meds so I was never in any discomfort. I could not have had a better experience and I liked this facility much more so than a larger hospital setting. Would recommend SCG to anyone.

I had neck surgery there in 2022. I have not been back to work since. I complained from day 1 that I was now experiencing severe pain in my neck. I was told it would go away. It never went away. Kept coming back for follow ups. They gave me a few minutes to speak each time and walked me out the door when I was still talking. You are just a number to the surgeons. They are after your money and that’s it. In short the nurses were nice but it was a traumatizing experience that I haven’t emotionally or physically recovered from.

My visit from beginning to end was pleasant. The staff was nice, professional and personable. If I ever needed another procedure I'd want it to be done there. The only thing I didnt care for was that I was under the impression that my bf would come into the recovery room and the paperwork for home care would be discussed. He didnt come into recovery and no home care stuff was discussed. They really do kinda rush you out, but I was ready to go anyway so I didnt take it too personal.

The front desk was wonderful, the pre op op nurses they are fabulous and the post op and the one's in my room until it was time to go were amazing. They remembered me in April for my knee replacement and they went above and beyond and Barbara my nurse was amazing, we laughed so much. Thank you Lord for blessing me with a amazing team!! God bless all that was part of my procedure today

First time 2-12-26 Check in girl very nice and welcoming. No problem with going over payment. Surgery scheduled at 12:30. Caroline was great. Met anesthesiologist and was told running behind. Dr came in and reviewed surgery answered questions. At about 2:30 another anesthesiologist came in. I said someone needs to tell my husband what’s going on. Probably about 3:00 or so. Girl says. You ready? Let’s go!!! She came in with another nurse and girl to verify name DOB and surgery. Wheeled out hitting door. I felt like I was being rushed to emergency surgery!!! When woke up in recovery. Ok let’s wake up so we can go home!!!! By this time I saw clock and it was after 5:00!!! So surgery at 12:30 leaving at 5:30!!!! Only supposed to be hour surgery. My husband was never told anything while he was waiting! He watched the waiting room empty one by one!! So, no problem with surgery! I would recommend a little more communication with family!! Not just board with patient number. Especially when there is delay in surgery!!!