Old Tesson Surgery Center

I would give ten stars if I could Everyone there, from front desk to discharge, was amazing! I was nervous going in but was instantly at ease. Such a great, caring group of people. They were a bit behind, but I was well taken care of in the meantime. Everyone kept checking on me to make sure I had anything I needed, even those not involved with my surgery. Couldn’t have asked for a better experience! Thank you all!

I want to recognize Emily and Kyleigh who were my mom’s overnight nurses after her hip replacement on Monday. They both went above and beyond to make sure she was comfortable. They even made sure I was comfortable as a visitor. They both truly embody what it means to be a nurse. That cannot be said about all the nurses I have encountered with my grandfather’s multiple hospital stays over the years. Keep doing a great job!

My experience receiving a hip replacement at Old Tesson Surgery Centre was outstanding. To do proper justice to all of the people at the centre who treated me so well would make this review cumbersomely long; it is a list of people. I will, however name the nurses Nikki and Sam (night shift, Monday, 1 December) who went to great lengths to be kind and attentive to me, to say nothing of providing correct care. They did this for me, knowing that it would delay their departure on a night when the weather was getting bad and preparing to ambush them with a treacherous commute home in the darkness. Thank you, Nikki and Sam.

From front desk, pre op nurse, OR techs, anesthesiologist, Dr. Smith, Post op nurse….. every single one went above and beyond. Great attitudes, made you feel like they cared, and explained everything before doing it. I would recommend this place if needing surgery. This whole surgery group has been awesome. I broke my ankle not even a week ago and im on my way to recovery already. That says a lot

A day prior to my arrival I was told, I would have to pay X (about 7 times more than the amount I would actually have to pay). My insurance copay is only for a minimal amount, and then all other expenses would bill insurance, leaving a remaining balance if there was one to be had. They wanted an upfront payment of X (again about 7x more) prior to billing insurance bc it was their projected or estimated costs. I write to hopefully help someone. Do, due diligence and be careful. After reading other reviews, it doesn't sound like this is the first time their team have tried to pull a fast one on people to overpay. The overall process and timeline of the surgery was highly professional and I was very pleased with everything that took place in that regard. But again, trying to get me to pay a vast amount of money upfront to have a fairly significant surgery is very distasteful.