North Queens Surgical Center

I took my Daughter to North Queens Surgical Center for her eye surgery. The doctors were very professional, kind, and caring. We truly appreciate their treatment and support during the procedure. However, I was disappointed with the behavior of one receptionist named Rima. Her attitude was not welcoming and felt unprofessional, which did not leave a good impression on us. Overall, the medical team was excellent, but I hope the front desk staff can improve their communication and customer service.

I had to have and out patient procedure and I must say this center was great. The staff made me feel so comfortable and they were on time. I watched how they interacted with each other and they presented as a team. This was very good to see especially as a patient. If I had to have another outpatient procedure, I would utilize this location. Thank you so much.

The doctors at this center are very good and professional. I am thankful for their care during my mother’s eye surgery. Unfortunately, one receptionist (Rima) had very poor behavior and was not respectful. I hope management takes this feedback seriously and improves front desk service.

I had an excellent experience, all staff were great! Especially my nurse inside the operating room she showed me empathy and made me feel very safe. She said sister I got u.. I pray that her basket never goes empty. I salute you thank you again for making me feel safe…

I recently visited Queen Surgical Center and was extremely disappointed with my experience. The staff was rude and spoke down to me, and I also witnessed them treating other patients disrespectfully. This kind of behavior makes an already stressful situation much worse. I believe that patients deserve to be treated with courtesy, respect, and dignity, and unfortunately, that was not my experience here. I hope the center addresses these issues so future patients are treated better.