Casa Grande Southwestern Eye Center

I had a great experience here. The staff was very polite, prompt, and genuinely willing to answer all of my questions. Everyone was friendly and made the appointment feel easy and stress-free. Check-in was quick and convenient with the tablet as soon as you walk in—I was able to scan my ID and insurance card without standing in line. I only waited about five minutes before my name was called. I would absolutely recommend this office and will definitely be returning for my next appointment. Thank you for making the entire experience so smooth and easy. Thank you🙏🏽

All went well on my first appt. Everyone was nice! Dr Rollins recognized me from being there with someone else! I thought that was nice. I like how everything is explained abt what they will be examining!

Absolutely hate kiosk check in, I was given the what I thought was the typical medical information sheet to fill out and most of it was what I just typed into the kiosk and was redundant. As for the doctor’s exam, I walked into a room that had an person sitting behind a computer very quiet and when the door closed I felt awkward silence, cracked a joke and nothing, very awkward. He did his exam and was telling me what it involved and then I was felt rushed to go the next step to set up, which I felt unsure of what was next in the process. I was introduced to a nice young lady and then was asked what date would you like to schedule the surgery. Wait what! what do you mean? I need surgery? what other options do I have? I’m not even sure if I want the surgery? Turns out she only there to schedule surgeries and I was asking questions the doctor needed to answer and she kept asking when I wanted to schedule the surgery. I finally told her that I was going to schedule the surgery until I had my questions answered. Ultimately, I left the office without scheduling and just felt weird about the whole interaction with the place.

Excellent service! Everyone's always polite & kind. I can see the snowbirds are back & they always make the waiting room feel crowded, but....I understand that they all wait until they return to AZ to get their annual "doctoring & surgeries" in AZ because we always have the best Doctor's & staff!!

I found it to be a good experience so far. I don't care for the self check-in. but the staff has been top notch. I can say up to this point I do recommended them . No I will have to report back after my surgery. But I feel really good about them.