Biltmore Surgery Center

Professional, friendly and efficient! I had 3 different procedures in 5 months and they all went very smoothly without any issue. Despite a crowded and full waiting room once, my procedure still took place on time as had happened before. The staff can handle the volume of patients very well. Couldn't ask for more. Dr. Van Buren is a skilled and caring physician. Thank you!

I was well taken care of here by the staff. Very thoughtful , thorough and professional. I didn't have to wait a long time to be seen and they never broke the trust I gave to fix my wonky eye. If I could give more than 5 stars, I would. Dr Levin, a wonderful gifted Dr.

The Surgery Center is extremely busy, but the staff is very efficient and friendly. Be sure to complete the pre-surgery or procedure documents they will send to you ahead of time. This will save time and headaches as you will have time to look up the information you need to provide. I have been to this surgery center for cataract surgery and subsequent adjustments; a total of 4 times. Each of my surgical and follow up procedures went off perfectly and I am happy with the results.

The level of care was good, and the process was good once I left the check in desk and lobby. Waiting area is too small, too loud and too busy. The conversations at the check in desk where patients were conducting transactions were easy to overhear. Was also odd to see patients waiting to go to the back with tape dots on their foreheads indicating some prep for treatment… people were standing for lack of seating options. Was very impersonal and had the feeling of an assembly line. The door to the waiting area on the side of the building was very ad hoc arrangement… I went to the main entrance lobby and had to walk around the structure to find the door. Whole thing taken together made me a bit on edge. Was fine once my name was called.

Great experience with the physicians and nurses. The facility is convenient. However some of the front desk girls act like they are completely put out by being there. I watched them check in several people after me and it was the same attitude. Very ooor start to the visit especially since they are the first point of contact with this facility. One in particular looked downright disgusted to be there. I had both eyes done so it wasn’t her just having a bad day.